1. What Exactly happens after ordering?

If you purchase products from our store, we will notify our warehouse for immediate shipment. You will receive the goods within 3-5 business days after placing your order. And we will upload your shipment tracking number on our website, to provide you with a pleasant shopping experience.

2. Is it safe shopping in the Online Shop? Is my data protected?

As a strategic partner, the user data of our store is kept absolutely confidential. Your data is our wealth, and will never be exposed.

3. I have received the shipment tracking email but it hasn't been updated?

Once we receive your payment, your order will proceed immediately. Generally, we will ship within 24 hours and our local logistics team will follow up within 72 hours. If you have any further questions, please feel free to contact us via Email. We will get back to you quickly.

4. Do I need to pay tax?

All the fees are included and you don't need to pay any other cost.

5. Will you send me junk mails if I subscribe you?

We promise that we will never send our customers junk emails and will always keep customers' information secured.